Thursday, May 17, 2012

Samsung Cares for Android.

Don't let yourself be fooled by the title of this post. In fact, Samsung posted an app to Google Play that serves as a support hub. While there's only an app for Android for the time being, both Windows Phone and Android users will be able to use the app for online support. Samsung Cares provide how-to videos, FAQs, troubleshooting guides. So yes you'll find answers to issues for Android, Windows Phone and Samsung tablets. What that means is that Windows Phone users must have an Android device to access support for their phones.

The app does offer useful info for all devices branded Samsung, ranging from smartphones, TVs, home appliances, computers. Android and Windows Phone are listed under the Mobile category. If your issues are not listed in the app, you will be able to directly call a phone number based in the US. The design is great, but unfortunately it does not support landscape mode. So it's kind of difficult to read the entire title of the video or FAQ title.

Anyway, the app can be downloaded free using the link below. For Windows Phone users, I suggest you wait for a Windows Phone version of the app or buy a Android.

Overall it's nice that Samsung cares for its customers. Can't wait for the iOS version. Lol.

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